Mobile-First Retail Tech with AI Integration

Showcase how Multimedia Plus’ INCITE platform is transforming frontline communication, training, and task management through seamless AI integration.

Client:

Multimedia Plus

CEO:

David Harouche

Duration:

NRF 'Big Show' Campaign

Target:

Retail technology media, trade press, and retail operators

Target:

Retail technology media, trade press, and retail operators

Overview

Multimedia Plus is the developer of INCITE, a mobile-first communication and training platform used by top retailers to streamline daily operations and boost employee performance. Designed specifically for the frontline workforce, INCITE delivers instant access to training content, updates, and task management tools—enhancing productivity and customer experience.

Strategy

Ahead of the NRF ‘Big Show,’ the campaign emphasized how AI is seamlessly embedded into the INCITE platform as a practical enhancement to real-world workflows. Messaging focused on how AI supports task routing, content personalization, and smarter internal communications, helping retailers solve challenges around staffing, training, and engagement at scale.

Key Results

The campaign successfully positioned Multimedia Plus as an innovator in retail technology, leading to national and trade coverage that spotlighted their AI-forward approach. By aligning the campaign with NRF, the team maximized exposure during a critical retail tech moment and was able to reinforce INCITE’s leadership in solving real retail pain points through seamless, scalable tech.

Footwear News - NRF ‘Big Show’ to Spotlight Tech Innovations, Consumer Insights

Footwear News - NRF ‘Big Show’ to Spotlight Tech Innovations, Consumer Insights

Footwear News - NRF ‘Big Show’ to Spotlight Tech Innovations, Consumer Insights

WWD (Women’s Wear Daily) - Multimedia Plus Launches Incite Posts at NRF to Elevate Retail Communications

WWD (Women’s Wear Daily) - Multimedia Plus Launches Incite Posts at NRF to Elevate Retail Communications

WWD (Women’s Wear Daily) - Multimedia Plus Launches Incite Posts at NRF to Elevate Retail Communications

Yahoo! Tech - New AI-powered Technology Aims to Improve Customer Engagement

Yahoo! Tech - New AI-powered Technology Aims to Improve Customer Engagement

Yahoo! Tech - New AI-powered Technology Aims to Improve Customer Engagement

INSTORE Magazine - Retailers Concerned With Staffing for Summer Season: Survey

INSTORE Magazine - Retailers Concerned With Staffing for Summer Season: Survey

INSTORE Magazine - Retailers Concerned With Staffing for Summer Season: Survey

Fashion Mannuscript - Training the Next Generation (Print, Page 70)

Fashion Mannuscript - Training the Next Generation (Print, Page 70)

Fashion Mannuscript - Training the Next Generation (Print, Page 70)

Bridging the Gap Between Stories and Visibility

From strategic media placement to thought leadership and reputation building, we craft tailored PR solutions that put your story in front of the right audience.

Targeted Media Exposure

Strategic Brand Positioning

Trusted Industry Presence

About Us

NB Communications clients enjoy press relations and marketing solutions that use senior level thinking and cost-conscious budgets that reach business goals. 

Copyright 2025 - All Right Reserved

About Us

NB Communications clients enjoy press relations and marketing solutions that use senior level thinking and cost-conscious budgets that reach business goals. 

Copyright 2025 - All Right Reserved

About Us

NB Communications clients enjoy press relations and marketing solutions that use senior level thinking and cost-conscious budgets that reach business goals. 

Copyright 2025 - All Right Reserved